Retail & Hospitality Skill Assessments

From big-box stores to boutiques, from downtown hotels to tropical resorts, the retail and hospitality industries are far-reaching, and overflowing with job possibilities. The range of relevant skills is just as vast: from sales to customer service, marketing to management. Communication and multitasking are key assets. Prove your prowess: add touches to your resume that allow you to navigate your career path with ease.

Begin earning a Skill Certificate

Make an assessment selection and then login, or, if you are a new user, register. All assessments related to the selection will be assigned automatically upon login (returning users) or registration (new users).

Retail & Hospitality Job Roles

Assistant Retail Manager
Take Assessments
  • Customer Service Fundamentals
  • Effective Business Communications
  • Interpersonal Communication
  • Interviewing and Hiring
  • Supervision and Management
  • Time and Priority Management
  • Workplace Computer Skills
  • Workplace Math
Retail Manager
Take Assessments
  • Business Math
  • Customer Service Fundamentals
  • Interpersonal Communication
  • Interviewing and Hiring
  • Leadership and Motivation
  • Negotiation Skills
  • Supervision and Management
  • Workplace Computer Skills
Essential Retail and Service Skills
Take Assessments
  • Essential Customer Service Skills
  • Essential Interpersonal and Teamwork Skills
  • Essential Math Skills
  • Essential Reading and Comprehension Skills
  • Essential Reasoning Skills